Frequently
Asked
Questions
What are your hours and where are you located?
We are open Monday through Friday, 8:30 AM to 5:00 PM. We are located at 2003 W. Gordon St. off of Baytree Rd. in Valdosta, Georgia. A map can be found on our Contact page.
How long does the process take for a screenprinting order?
Our standard turn around time is 2-2.5 weeks excluding the time to make the proof. If needed by a certain date let us know, so we can see if we can accommodate.
What file types do you accept for artwork?
We accept all common image file types (JPG, PNG, GIF, BMP, etc) to show us what you would like, but finished print ready art is only fully vector (.ai - .pdf - .eps). If fully vector artwork is provided we may be able to waive all art fees.
Is there a minimum quantity custom shirt order?
Yes. We require a minimum quantity of 12 shirts for all custom
screen-printed orders.
How do the shirt sizes run, and will they shrink when I wash them?
Shirt sizes vary depending on the brand. We have sample shirts here available for you to try on. Shirt shrinkage is possible on some 100% cotton shirts.
What art fees are there?
Art fees start at $40.00 an hour, but can vary depending on how long the art takes. Digitizing fees are typically $45.00 but can go up depending on the size of the design.
Do I have to bring in finished artwork for the shirts I want printed?
No. Our graphic artists will assist you if you do not already have completed artwork, and work with you to make a design based on your ideas.
How long does the process take for an embroidery order?
Our standard turn around time is 3 weeks excluding the digitizing time. The minimum items is 6.
Will I see the design before the t-shirts are printed?
Yes. You will be given a final proof to approve before we print the shirts.
How does your shirt pricing work?
Shirt quantity, shirt color, and the number of ink colors are all considered in coming up with your order pricing, and may include an artwork charge.
Do you do lettering & numbering on shirts?
Yes. We can heat press names and numbers on shirts.
Question not answered here?
We will gladly screen print on articles of clothing that you provide as long as you abide by our 12 item minimum. Due to the fact the garments may not be designed with the purpose of decoration, we cannot be held responsible for any defects that occur during the printing process and will have you sign a disclaimer stating such upon drop off.
These defects can include, but are not limited to, scorching, shrinking, burning, dye migration*, etc. We will, however, cover any printer error.
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To fast track the print-only process please have all your items out of individual bagging and placed in a box with a size per item list for our team to verify in check in. The art team will also need to know a design for said items so please email us ahead of time. The addresses are at the bottom of this page, and on our Contact page. Please include your contact information and details. If you are unable to email prior, please have a description ready at drop off so the Art Department can move forward.
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*Dye migration is when the dye on the printed shirt spreads or moves into the printed ink due to heat. This may be a immediate response or one that occurs over time that can not be helped. It is more likely to happen on polyester, poly/cotton blend t-shirts, and other non-organic materials but with its unpredictability we can not take responsibility.
You may also go ahead and print the disclaimer attached below and sign to give our front desk upon arrival. Thanks!